Terms of Service
These terms are an agreement between you and Vreel Labs ("we", "us", "the Company") and govern your use of Vreel (the "Service"). By creating an account or using the Service you agree to them.
Last updated: 2 June 2026
1. What Vreel does
Vreel turns a niche or your own text into a ready-to-post vertical video: it generates a script, produces an AI voiceover, adds word-by-word captions, and composes them over a background clip to produce a 1080×1920 MP4. You can download the result for use on platforms such as TikTok and YouTube Shorts.
2. Your account
You need an account to use the Service. You are responsible for the activity under your account and for keeping your login secure. You must be at least 18 years old, or the age of majority where you live, and provide accurate information. We may suspend or close accounts that breach these terms.
3. Subscription, billing and quota
The Service is offered on a flat monthly subscription of $29 per month, which includes a set number of video renders per billing period (currently 30). Billing is handled by Stripe. Your subscription renews automatically each month until you cancel.
New accounts may receive a limited number of free trial renders before a subscription is required. Quotas reset at the start of each billing period and unused renders do not roll over.
You can cancel at any time from your billing settings; cancellation takes effect at the end of the current billing period and you keep access until then. Except where required by law, payments already made are non-refundable.
4. Your content and the videos you create
You own the text you submit and, as between you and us, the videos you generate with the Service. You grant us the limited right to process your inputs through our providers (see our Privacy Policy) solely to produce your videos and operate the Service.
You are solely responsible for the text you submit and how you use the videos you create — including ensuring you have the rights to your inputs and that your use complies with the rules of any platform you post to and with applicable law.
5. Background clips and third-party material
Background clips and other stock material offered within the Service are provided for use inside the videos you generate through Vreel. They are made available on an "as is" basis. You are responsible for confirming that your particular use of a generated video is appropriate for the platforms and audiences you target.
6. Acceptable use
You agree not to use the Service to create or distribute content that:
- is unlawful, defamatory, harassing, hateful, or infringes someone else's rights;
- impersonates a real person or organisation in a misleading way, or spreads deliberate misinformation;
- is sexually explicit, exploits minors, or promotes violence or self-harm;
- attempts to disrupt, reverse-engineer, scrape, or overload the Service or its providers.
We may remove content or suspend access if we reasonably believe these terms have been breached.
7. AI-generated output
Scripts and voiceovers are produced with AI and may contain inaccuracies. You are responsible for reviewing every video before you publish it. We do not guarantee that generated content is accurate, original, or suitable for any particular purpose.
8. Availability and changes
We aim to keep the Service available but do not guarantee uninterrupted access. We may add, change, or remove features, and may update these terms; if we make material changes we will update the date above and, where appropriate, notify you. Continued use after changes means you accept them.
9. Disclaimers and liability
The Service is provided "as is" without warranties of any kind, to the fullest extent permitted by law. We are not liable for indirect or consequential losses, lost profits, or lost content. Nothing in these terms limits liability that cannot be limited by law. Where liability is permitted to be limited, our total liability is capped at the amount you paid us in the three months before the event giving rise to the claim.
10. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute, without affecting any mandatory consumer protections available to you where you live.